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Disclaimer Workflow for Various Destinations

Summary

This HubSpot workflow automatically sets the appropriate disclaimer for deals based on the destination and season. It ensures that all guests are informed about location-specific regulations and environmental measures before their arrival.

Objective: To communicate necessary disclaimers to guests regarding driving regulations in the French Alps during winter and water usage restrictions in Catalonia during summer, enhancing guest awareness and compliance with local laws and environmental conservation efforts.

Trigger:

  • Deals are enrolled when:
    • Destination matches: Portes du Soleil, Chamonix, 3 Vallées, Alpe d’Huez, or Costa Brava.
    • Arrival date is set after 08/09/2023.
  • Deals are eligible for re-enrollment upon meeting these criteria again.

Actions:

  1. Branch logic to determine the applicable season: Winter or Summer.
  2. Set the property value of Disclaimer (FR) for winter destinations, including legal requirements for winter tires or chains and a note about maintaining good relations with neighbors, referencing a public service article for further information.
  3. Set the property value of Disclaimer (FR) for summer destinations, including drought measures in Catalonia and water usage restrictions, with a link for more details.
  4. Set the property value of Disclaimer (EN) for winter destinations, with information on mandatory winter tires or chains and a note on noise restrictions.
  5. Set the property value of Disclaimer (EN) for summer destinations, detailing water preservation measures in Catalonia.
  6. Set the property value of Disclaimer (ES) for summer destinations, providing information on drought status and water use restrictions, with a link for more details.

Branching Logic:

  • Winter and Summer branches apply different disclaimers based on the season corresponding to the guests’ arrival date.

Timing:

  • Immediate upon deal enrollment based on the set criteria.

End Goal:

  • To have the appropriate disclaimers set for each deal based on the destination and season, ensuring that guests receive this critical information ahead of their stay.

Testing:

  • Workflow should be tested to confirm that the correct disclaimers are being set based on the destination and arrival date of the deal.

Maintenance:

  • Monitor for any updates to laws or environmental guidelines that would necessitate changes to the disclaimers.
  • Regular review of the workflow efficiency and accuracy.

Version Control:

  • Maintain a change log within the workflow to track updates and changes made over time.

Screenshots or Diagrams:

  • It’s recommended to include screenshots or diagrams of the workflow for visual reference.

Integration Points:

  • Ensure that the disclaimers set by this workflow are properly reflected in communications sent to guests, such as emails or booking confirmations.

Contacts:

  • Provide contact information for the team responsible for monitoring this workflow and updating disclaimers.

FAQs:

  • Anticipate common questions regarding the disclaimers and provide answers within this section.

Troubleshooting:

  • Address potential issues such as incorrect disclaimer assignments and provide solutions to resolve them.

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